iBook not shutting down?

When trying to shut down the Mac the iBook just hangs and doesn't close down.
Norbert Lieckfeldt wrote on :

Hello

just had a panicked phone call from my colleague in Edinburgh - she had tried to plug in a zip drive into her iBook (10.4.*) working on a 44mB file (!) which then apparently took a fair while. She started to worry, tried to kill processes, didn't work. She panicked even more, pulled out the zip drive and got the error message saying she should have ejected the drive properly. She then unplugged all the cords and did a hard reset.

Now she's left with a desktop that's empty, not even the Hard Drive icon. She can start Mail, but that's about it. When trying to shut down the Mac the iBook just hangs and doesn't close down.

Anything I can tell her to do?

Thanks

Norbert

Luke Bosman replied on :

Norbert Lieckfeldt nl@redacted.invalid wrote:

Hello

just had a panicked phone call from my colleague in Edinburgh - she had tried to plug in a zip drive into her iBook (10.4.*) working on a 44mB file (!) which then apparently took a fair while. She started to worry, tried to kill processes, didn't work. She panicked even more, pulled out the zip drive and got the error message saying she should have ejected the drive properly. She then unplugged all the cords and did a hard reset.

Now she's left with a desktop that's empty, not even the Hard Drive icon. She can start Mail, but that's about it. When trying to shut down the Mac the iBook just hangs and doesn't close down.

Anything I can tell her to do?

In a situation like this I would hold the power button down to force a restart.

Luke

Norbert Lieckfeldt replied on :

In article 1hntjct.11uibzy1npqwc1N%gogogo.tilson.5.lukebosman@redacted.invalid, gogogo.tilson.5.lukebosman@redacted.invalid (Luke Bosman) wrote:

Norbert Lieckfeldt nl@redacted.invalid wrote:

Hello

just had a panicked phone call from my colleague in Edinburgh - she had tried to plug in a zip drive into her iBook (10.4.*) working on a 44mB file (!) which then apparently took a fair while. She started to worry, tried to kill processes, didn't work. She panicked even more, pulled out the zip drive and got the error message saying she should have ejected the drive properly. She then unplugged all the cords and did a hard reset.

Now she's left with a desktop that's empty, not even the Hard Drive icon. She can start Mail, but that's about it. When trying to shut down the Mac the iBook just hangs and doesn't close down.

Anything I can tell her to do?

In a situation like this I would hold the power button down to force a restart.

Luke

Thanks, that worked!

N.