Mac mini won't shut down . . .

  1. Mac mini PowerPC G4 (1.1), CPU Speed 1.25 GHz OS Version 10.3.9. Goes to a blue screen with revolving symbol without shutting off. Advice please.
    Thanks, Jay

  2. Check the console and system logs to see what errors are reported there. To view them, run /Applications/Utilities/Console, then choose File > Open Console Log and File > Open System log.

    JR

  3. Hi,
    I looked at the system logs but at my age of 76 yrs old didn't make sense to me. I appreciate your suggestions but seem to be technologically over my head.
    Thanks,
    Jay

  4. Okay, but what I asked you to do was to examine these logs after the blue screen problem happens and look for errors. I don't expect you to know what everything in the logs mean, but you should be able to recognize words like "error", "fail", "incorrect", and so on.

    If you want, next time you have the blue screen problem, send both of those logs to jollyroger at pobox dot com, and I'll have a look for you.

    JR

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