Hi,
I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious! I contaced apple, and they said that according to my one year warrant I will have to mail it to them, which will cost me about $40, and they "recommend" that I purchase an extended warranty for $59. I feel scammed.
I am sure this has happened to other people. What have you guys done about it? What do you recommend?
Help much apprecitaed
Thanks,
dufffman@redacted.invalid wrote:
Hi,
I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious! I contaced apple, and they said that according to my one year warrant I will have to mail it to them, which will cost me about $40, and they "recommend" that I purchase an extended warranty for $59. I feel scammed.
I am sure this has happened to other people. What have you guys done about it? What do you recommend?
Help much apprecitaed
Thanks,
If there is an apple store anywhere near you, take it in. Odds are, they'll send it out for you or replace it on the spot with a refurb.
Customer paying shipping isn't uncommon in any industry. After all, if your car breaks down, the dealer won't pay for the tow, even if it's still under warranty.
dufffman@redacted.invalid wrote:
Hi,
I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious!
I had a mini that did that same thing, and it was within the year warranty, so I just took it to my local Apple store and it was swapped for a new one. No cost to me at all!
thats good to know.. thanks..i'll take it to apple today.. i called apple and they told me even if u take it to the store they will just ask you to ship it back to us.. lying pricks.....
Thanks,
Michael J. Sherman wrote:
dufffman@redacted.invalid wrote:
Hi,
I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious!
I had a mini that did that same thing, and it was within the year warranty, so I just took it to my local Apple store and it was swapped for a new one. No cost to me at all!
If they find the battery defective, it's their problem. They handle everything, even if they have to ship it off. You will pay nothing. Don't worry!
dufffman@redacted.invalid wrote:
thats good to know.. thanks..i'll take it to apple today.. i called apple and they told me even if u take it to the store they will just ask you to ship it back to us.. lying pricks.....
Thanks,
Michael J. Sherman wrote:
dufffman@redacted.invalid wrote:
Hi,
I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious!
I had a mini that did that same thing, and it was within the year warranty, so I just took it to my local Apple store and it was swapped for a new one. No cost to me at all!